I contacted Mr.Dan Osterhaus of The Improvement Company in July 2014. He was very cordial, friendly and professional. I asked if he could look at a large room that was very warm in summer and cold in winter. He came out the next day and said he would send out his a/c man to check it out. The young man came out, measured everything (again he was professional, friendly and cordial). Mr. Osterhaus called me back with a quote and we arranged a time for him to come out and do the work. The room is so-o-o much cooler and I am sure it will be warmer in the winter time. Quality work!! Cost – $778.36 At the beginning of August 2014, I contacted Mr. Osterhaus again asking for a cat door to be put into the wall that leads out to the screen porch. He came over and looked at it and sent the right person for the job. I received a quote before he did any work and was very pleased with the addition of the cat door. Another great job!! Cost – $417.39. This price included taking out a temporary cat door from the slider door and reattaching the original lock. At the end of August 2014, I called Mr. Osterhaus again to install a ceiling fan, kitchen light, 2 bathroom vanity lights and a side garage door light. All of this was done in a timely manner and very professionally as well. So that makes 3 jobs well done. At this time I have not received the invoice, but he estimated around $300.00 I will continue to call him as he is trustworthy, efficient and the price has always been right. He seems to put the customer first. Carol Geiger