The first task was installing the ceiling fan. Originaly I had tried to do the job myself, so the job of cutting a hole in the ceiling was already done. I had misplaced the switch that came with the fan and did’nt relieze that that it required a four wire electrical cord, He quickly recognized the problem and solved it. No only that, but did’nt charge me extra for either the wire or switch inwhich he purchased!! He did a great job fixing the back door which would’nt close. He sanded the high spots and reseated the support screws and now it works fine.