Needed some siding replaced after a tree damaged it. Called for estimate, they came out the next day to perform the estimate. Took about 15 minutes, received estimate via email later in the week. Called back to schedule the work and they requested that I send the request as a reply to the email, which I did. They had some availability the next week, but I had other work happening at that time, so I had to delay. We were able to schedule the work for about 2 weeks later. The crew (2 guys) showed up on time and worked hard, but didn’t bring a tall enough ladder, so were only able to complete the lower half of the house the first day. They came back on time the second day with the tall ladder and finished the work very quickly. Left without asking for payment. Brian (the estimate guy) called a couple of days later asking if he could come by and pick up the payment, and verified at that time that I was happy with the work.