Brian Skelly came by and gave us the initial estimate. He was very courteous and professional. We liked him immediately. He returned a second time with shingle samples but there was no pressure to choose a higher quality shingle (even though I did since the price difference was minimal). We signed the agreement and awaited the workers. They arrived on time and did a great job. My small (very small) complaint is that I found over a hundred roofing nails in my grass and along the driveway. The ones in the grass weren’t so bad but the ones in the driveway could have caused serious problems to our vehicles. Nonetheless, I would definitely use them again. It should be noted that price is often times the highest consideration examined. I am very pleased to say that their price beat several competitors by $400 or more and I received a quality product (30 year shingles) with quality workmanship during the installation process.