Lance came to my home to see exactly what I needed to have done before he gave me a quote. He itemized each item and listed any additional materials required and the cost. When he came out today he installed two bathroom faucets that I had already purchased and leveled and re-installed my dishwasher that was not installed properly by an appliance company. Both jobs required him to repair or replace improper connections, and he added sub-flooring under the dishwasher where the original contractor had taken a short cut. He also cut down a 6′ tall trunk of a holly tree at ground level and put it on the curb for me, cut into short lengths for pick up. I had already cut off the branches. Lance worked for about 4 hours, including the short time he spent getting the connector that he needed. (He came prepared with the materials he needed except for what he discovered when he pulled the dishwater out from under the counter.) Lance takes pride in his work and doesn’t leave until the job is done right. This is the third time that I have called on him for similar work, including some carpentry. If you need someone who will do a good job and is honest and fair, call Lance at The Improvement Company.